Personal data protection policy
SMS Conseil, the headquarters of which are situated at 120 rue du Commandant Rolland
13008 Marseille, is committed to protecting the privacy of visitors of
www.sms-conseil.fr (known hereafter as the) by respecting legislation. By registering on or using our web site you declare acknowledgement of the terms of service the web site and consent to the transfer and usage of your data in accordance to our protection of personal data policy.
2- CNIL Declaration
SMS Conseil is committed to preserving the confidentiality of information and personal data communicated by its users during use of the web site, in accordance to our terms of sales. All informations concerning users is submitted to the provisions of law n° 78-17 of 6 January 1978. As such, the user has the right to access, modify, rectify and delete all information concerning himself, which he can use to obtain communications or information concerning himself by contacting SMS Conseil the details of which are present above.
3- Personal data collected from you
Registration on the web site and ordering credits triggers the collecting of personal information like your last name, first name, address as well as your credit card number,phone number… You may also be asked for personal information through remote assistance, mail, postal letter or even a phone conversation.
4- Usage of your information
The personal data collected is necessary for the creation and management of your account and aim to help you benefit from the full functionnalities of our web site.
They will also allow us, when appropriate, to bill or contact you, in relation to your orders and you SMS Linker account..
Your data will be used to administrate, improve and develop our site as well as creating statistics of our site's page consultations.
We may also contact you to ask for your opinion on the way our site operates and serve you modifications enacted on our services and web site.
We may also contact you to inform you of the latest news, promotions as well as new products if your permission has been given previously (for example through sending a newsletter). You will have the possibility to oppose our letters through postal mail to the address above.
5- Disclosure of your data
The personal data we collect is solely destined for SMS Conseil but are visible to the administrators of our web site.
Your data will not be disclosed to any third-party except in cases of applying the law or decision of a competent authority.
Otherwise, all data communicated as publications or testimonials, having a commercial purpose, will be visible to all users of the web site.
6- Security of data
We are aware of the importance of the data communicated via our website.
We will put into place all of the appropriate measures To protect your data against unauthorized access, accidental loss, destruction and damage. We have sent you a personal password when your account was created (that you can modify at any time) so as to avoid unauthorized access to your account. As such, we may not be held responsible for the communication of your password to an unauthorized party.
7- Data retention
All data are stored on a dedicated server architecture through a secure data protocol and kept for the duration of use of your account.
Also be aware that when disabling your account, all your data (phonebooks, sending history…) will be deleted.
8- Changes to our personal data protection policy
All changes or updates to our personal data protection policy will be reported on our web site.
9- General Regulation on data protection
SMS Linker is an SMS messaging platform published by SMS Conseil, attaches great importance to the protection of personal data and privacy of its users. SMS Linker undertakes to proceed with the processing of such personal data in accordance with the laws and regulations applicable in the countries of its own users accessing the smslinker.com website, including in particular the European General Regulation on Data Protection, which states "RGPD" or "GPDR".
GRDP - Password change policy
your information, it is necessary to choose and use strong passwords, that is
to say difficult to find using automated tools and to guess by a third person.
Linker has set up a password policy that best protects the security of its
- Use a
unique password for each account. In particular, the use of the same password
between two accounts of the same company will not be authorized by the
- Choose a
password that is unrelated to you (password consisting of a company name, date
of birth, etc.);
- Never ask
a third party to generate a password for you;
Systematically change the default passwords at the earliest when systems
your passwords with a reasonable frequency. Every 90 days is a good compromise
for systems containing sensitive data;
- Do not
store passwords in a file on a computer station particularly exposed to risk
(example: online on the Internet), much less on an easily accessible paper;
- Do not
send your own passwords to your personal email;
software, including your web browser, so that they do not "remember"
the chosen passwords.
robustness of a password usually depends first of all on its complexity. Thus,
at SMS Linker we have chosen to accept only passwords of 8 characters minimum.
We advise you to choose only passwords of different types (capital letters,
lowercase letters, numbers, special characters).
SMS Linker has defined a period of 1 year beyond which your password will have
to be changed. Thus, you will receive a password change email 2 weeks before
its expiration date. Once your password expires, our platform will send you to
a password change link. Otherwise, you will not be able to access our services.
GRDP - Inactive phonebook erasure policy
your information, it is essential for SMS Linker to ensure the preservation of
your data and especially your phonebook imported and inactive for a while on the platform.
Linker has implemented a policy of deleting phonebook in order to better protect the security of its users' information.
Here is our
policy and our recommendations:
phonebook retention policy: When you import a phonebook on smslinker.com, it
will be kept for 18 months from the date of last use. Then, it will be deleted
from our servers.
SMS Linker has
therefore defined a period of 18 months beyond which your phonebook will be deleted. Thus, you
will receive a deletion notification email 2 weeks before its due date. Thus,
if you wish to oppose the deletion of your phonebook, you can notify us by
simply replying to the email.
- Finally, if you want your directory to be imported only when you send your SMS campaign, you can activate the "Temporary" option at the time of import. Thus, your directory will be kept only during the sending then deleted once your SMS campaign sent.
GRDP - Inactive customer account erasure policy
SMS Linker has implemented a policy of inactive customer accounts in order to better protect the security of its users' information.
Here is our policy and our recommendations:
- Inactive customer account deletion policy: When you have not used your smslinker.com account for 24 months from the creation of this account, your account will be deleted from our servers.
- SMS Linker has therefore defined a period of 24 months beyond which your inactive customer account will be deleted. Thus, you will receive a deletion notification email 2 weeks before its due date. Thus, if you wish to oppose the deletion of your account, you can notify us by simply replying to the email.
GRDP - Data erasure policy
Our documented erasure
system is fully automated.
You will find below the
checks daily for all user accounts:
- Last invoice
subscription to all types of services (account creation, registration with the
white label, subscription to the SMS reception subscription, registration to
the dedicated number);
email will be sent to all accounts that have not been used for more than 2
years, to inform users that their account will be deleted within 30 days in
accordance with our "Data Protection" policy.
Either the user
uses his account to send an SMS campaign, order one of our products and / or
subscribe to one of our services, which will cancel the deletion of his account
account is still inactive within 3 days and the deletion of its smslinker.com
account will take effect.
tools smslinker.com allow them to adapt the conservation according to the type
§ Our tools smslinker.com make it possible to adapt the duration of
conservation according to the type of data.
Registers: the customer can
decide to delete his directory automatically after sending.
We call register
the file of telephone numbers imported by the customer directly on our platform
smslinker.com which will serve as a basis for sending the SMS campaign).
To do this, it
will be sufficient for the client to check, in the "My Directories"
box, the box "Temporary" thus making this file deletable just after
Passwords: SMS Linker has
defined a periodicity of 1 year beyond which your password will have to be
modified. Thus, you will receive an automatic password modification email 2
weeks before its expiry date. Once your password expires, our platform will
send you to a password change link. Otherwise, you will not be able to access
- Unused accounts: An automatic email will be sent
to all accounts that have not been used for more than 2 years, to inform users
that their account will be deleted within 30 days in accordance with our
"Data Protection" policy.